BILLING 

WHO DO I MAKE MY CHECK OUT TO AND WHERE DO I SEND IT?

Please make all checks payable to “CIC” and mail them to:

CIC

Attn: Finance Department

1 Broadway - 14th Floor

Cambridge, MA 02142

 

CAN I ARRANGE TO AUTO-PAY MY CIC BILL?

Yes!  CIC can automatically deduct your invoice amount from your US bank account on the first business day of each month, eliminating the need for you to cut a check or action payment every month. If you would like to pay with ACH debit, please contact your Relationship Manager to obtain an ACH authorization form.  

 

WHAT IS CIC'S TAX ID NUMBER FOR PAYMENTS?

Our tax ID number is 32-0448628.

 

HOW AND WHEN WILL I RECEIVE INVOICES, AND WHEN ARE THEY DUE?

Invoices are sent via email in the middle of each month, and we bill for the month ahead.  Each invoice is due on the first day of the month being billed. To change where invoices are emailed, just shoot an email to your Relationship Manager.

 

IS THERE A POLICY REDUCING THE COST FOR PART-TIME EMPLOYEES?

Most working people in today's economy are in fact in their offices only part of the time, and many of today's roles with organizations are not as full-time as they once were. People travel, work at client sites for periods of time, take vacations, and often have multiple obligations to different organizations. CIC's pricing and facilities usage model takes this into account. Our per-person monthly charge reflects what it costs us to serve a real person working in the way described above.

That being said, we do not charge for employees who come to CIC three times or less each month. We consider these to be “offsite associates” and are happy to issue them a key for convenience (see below). We ask that you notify us if the usage amounts of your offsite associates change.

 

CAN I REQUEST KEYS FOR PART-TIME EMPLOYEES OR GUESTS?

You can! CIC uses a two-tiered structure for giving access to employees and guests. Here's how it works. Employees and guests are designated either “Regular” or “Offsite,” and the differences are as follows:

RegularOffsite
KeyYesYes
Conference Room UseCan book rooms and host meetingsShouldn't book rooms, but can attend meetings
Days at CIC4+ days per month (no specific limit)No more than 3 days per month on average
PhoneIncluded*$25 per month
Service FeeYes**No**
PhilosphyWorks regularly out of CICDoes not consider CIC their primary workspace

 

DO WE OWE THE PER-PERSON CHARGE EVEN IF A PERSON IS ONLY HERE FOR A BRIEF PERIOD?

Yes. From a billing standpoint, this person should be treated just like any other person associated with a client. However, CIC does prorate the relevant per-person charges by the day. In other words, if a person is only working out of CIC for six weeks, the amount charged will be prorated accordingly.

If the period in question is very brief (e.g., less than a week), we encourage client companies to treat that person simply as an extended visitor. In these cases, there is no charge.

DOES CIC PROVIDE SPECIAL RATES FOR INTERNS?

Yes! Discounts on the regular per-person charge are available for college interns for up to three months each. To sign up an intern, please submit this form. There are no per-person charges for any high school interns that are placed through our internship program. To learn more about getting a local high school intern, contact students@cic.us.