IS THERE A NUMBER I CAN CALL IN CASE OF AN EMERGENCY?

If there is an emergency, call 911. However, if you want to contact the 1 Broadway Security desk you may reach them at 617­-583­-2095.

WHAT ARE THE PROCEDURES IN THE EVENT OF AN EMERGENCY ALARM?

Building evacuations occur only very rarely, but they do occur. Each CIC client company is responsible for its own evacuation. Below is a summary of the order of events for a building evacuation:

All floors should initially hear four “beep tones” repeated three times, flashing strobe lights, and a pre-­recorded voice message. The message says:

“Attention please: the signal tone you have just heard indicates the report of an emergency in this building. If your floor evacuation signal sounds after this message, walk to the nearest stairway exit and leave the floor. All handicapped occupants shall follow the building evacuation plan. While this report is being verified, occupants on other floors should await further instructions."  

Usually only the 3 floors closest to the triggered alarm sensor are given the evacuation signal.

The floor evacuation signal, if you hear it, is a louder three­-tone "gong" sound.  Note that the evacuation signal ALWAYS plays in the emergency stairwells. If you want to know what it sounds like, go there. If the evacuation signal is sounding in the emergency stairwells, but NOT from the red alarm speakers in the corridors on your floor, this means your floor has NOT yet been signaled to evacuate, and the fire department's instructions in that case are to await further instructions. 

In the event of an evacuation, if you cannot make it down the stairs on your own, the fire department requests that you go to the stairwell landing, rather than waiting at your desk.

The fire department may broadcast live messages over the voice communication system providing supplemental information and instructions. Or, if there is no emergency, the fire department may simply turn off the alarm.

CIC team members will do their best to help and to report pertinent information to the fire department, but please know that CIC team members are not trained fire safety experts.  

The building management requires all occupants to follow the Building Emergency Procedures. A copy is available here.

WHAT ARE THE PROCEDURES FOR A HANDICAPPED PERSON IN AN EMERGENCY?

It is important that you notify CIC in advance if you have any handicapped individuals or any other individuals who might have a difficult time descending the emergency staircase.

Please also review the procedures for handicapped individuals listed in the building emergency evacuation guide. Broadly speaking, each client company should designate two people to be aids to the handicapped person. The handicapped person should be assisted to the stairwell, and should wait on the landing inside the door, while others notify the fire department and/or security of their location. One easy way to reach security is through the communication panels in the lobbies.

Of course, in all situations, we ask clients to use their own judgement.