What are CIC’s Hours?

CIC staff members are onsite between 9:00am and 5:00pm.  You can access the building 24 hours a day, seven days a week.  To access the building after 5:30pm, you will need your building access card.  Hold your card up to the grey box located by the handicap doors at the main or parking lot entrance to enter.

 

What is my mailing address, and where can I pick up my mail, letters, and packages?

Your Name
Your Company Name
1951 NW 7th Avenue
Suite 300
Miami, FL 33136

or

Your Name
Your Company Name
1951 NW 7th Avenue
Suite 600
Miami, FL 33136

If you are a client on the 3rd floor, please use suite 300.  If you are a client on the 6th floor, please use suite 600.

Please note that you must include "Suite 300" or "Suite 600" in your mailing address in order for your mail to be properly delivered by the US Postal Service. We have a mailroom located on the 6th floor where you can find your mail and packages. When you receive a package, we will take a picture of the label upon arrival and email it either to you, or to your head of operations. 

 

How do I request a key to my office and a building access card? 

For keys to your office, please send an email to helpme@miami.cic.us. If you are requesting a key for a new employee, include the employee’s full name, email address and cell phone number as well as the  office number (or name). If you are requesting additional keys for current employees, you can simply include the office number (or name) and the quantity needed.

If you are in a wheelchair, use crutches, or have any other mobility considerations, please feel free to reach out to helpme@miami.cic.us. We can adjust your key to “extended unlock,” making our doors easier to access. 

Building access cards are provided through the building's head of security, Jocelyn, between 9:30am and 11:30am, Monday through Friday, located on the 1st floor.  Please print the Parking Request Form (or request one at CIC Concierge).

 

WHAT ARE MY PARKING OPTIONS?

 

Parking is managed by US Parking, not CIC. Please note that CIC does not validate parking for clients or guests of clients, and parking is not included as part of your CIC Office or Co-working Lease.

As of November 2017, all monthly parking pass holders will park on the 4th floor of the Lindsey Hopkins Garage located at 750 NW 20th St, directly across the street from CIC. This lot is accessible Mon-Fri only, allowing pass holders to park at the main lot on weekends.

If you are not here frequently enough to purchase a monthly pass from US Parking, or for guests whose tickets you are not personally validating, an hourly fee applies:

Parking Rates - NW 7th Lot:
30 minute grace period
0-1 Hour: $3
1-2 Hours: $5
2-3 Hours: $7
3-24 Hours: $10

To sign up for monthly parking ($65/month plus tax), complete a Parking Request Form (or request one at CIC Concierge) and bring it to Security in the Lobby between 9:30am-11:30am daily. You must register under your company name, not CIC Miami.

Payment Options:

1. Monthly recurring ACH Credit (your bank transfers the money automatically):

  • Wells Fargo Bank
    Routing # 063107513
    Acct.# 2000049581740
    U.S. Parking, Inc., 1221 Brickell Avenue, #96, Miami, Florida 33131, Tel: 305-373-4405

2. Monthly recurring check payment (your bank mails a physical check automatically):

  • Visit your bank's bill pay center online
  • Schedule a monthly recurring check payment for $68.87 ($65+tax) to go to US Parking with the following contact info:
    • U.S. Parking, Inc., 1221 Brickell Avenue, #96, Miami, Florida 33131, Tel: 305-373-4405

3. Credit card:  

To purchase $5 validated daily parking tickets for visitors or employees who visit occasionally:

  • please send an email to: UMLSTparking@gmail.com
  • Include your name, the quantity requested (minimum order is 15), and the name of your organization
  • After that email has been sent, you may pick up your tickets from Jocelyn Flores at the 1st floor security desk between 8am and 3pm, Monday through Friday  
  • All orders must be paid for by check (made payable to "US Parking") at the time of purchase. Credit cards or cash cannot be accepted at this time.  
  • You will receive an invoice for your records from US Parking before or after your purchase.


Valet is available 10am-5:30pm Monday-Friday in the NW 20th Street entrance and is free to monthly card holders. 
Daytime visitors will pay a flat fee of $5 for valet or hourly rates* at the main lot. 
Evening/weekend visitors should park in the NW 7th lot, hourly rates* will apply.

Weekend Event guests can park in the NW 7th lot for free, provided it has been secured as part of the event contract.
*Unless the CIC host client has pre-purchased blue validation tickets for their guests/visitors. 

 

To end your monthly parking membership, please contact Edward Prelaz and Art Evans:

          Ed Prelaz: edward.prelaz@cushwake.com 

          Art Evans (US Parking): aevans@usparkinginc.com

 

 

WHY CAN'T I GET INTO MY OFFICE WITH MY CARD? IS MY CARD BROKEN?

Every morning when you come in, you have to tap your card on a hotspot (a little gray box by the elevators). This little box just reminds your card what access levels you have. 99% of the time, this won't change. 

 

HOTSPOT? WHAT? 

Here's a short [educational] film for your perusal. 

 

What do I do if I lose my building access card or my office key?

If you lose your building access card or office key, please email helpme@miami.cic.us as soon as possible and we will have a replacement made for you.

 

I'M LOST!

You can find us using this wonderful map. We are located at 1951 Northwest 7th Avenue, Suite 300, Miami, FL 33136.

 

WHAT HAPPENS WHEN A GUEST ARRIVES FOR ME?

When a guest arrives for you, they must check in at the security desk on the first floor.  Security will call CIC for your guest to gain access to the floor. We will give you a call when they arrive, and ask you to come to the front desk to greet them.

 

SHOULD I LET CIC KNOW IF I’M EXPECTING A LARGE GROUP OF GUESTS?

To ensure your guests have a pleasant experience when visiting, we ask that you notify us at least 48 hours in advance when a large group of guests (10+) are coming to the building.

 

What furniture or supplies are available for my office?

We typically offer one Teknion desk, one Aeron desk chair, and one Teknion caddy file cabinet for each person on your team. We also have wall shelving available.

 

WHAT DO i do in the case of an emergency?

Please familiarize yourself with our Emergency Procedures Manual. You can find it here.