INTERNET

HOW DO I CONNECT TO THE WIFI?

You may have noticed that small changes have taken place in our WiFi network. We now have three networks available:

  • CIC = your trusted wifi network, now without a password
  • CIC A = a new, additional, high-speed wifi network, without a password
  • CIC Encrypted = the CIC A network, but with a password -> fix the world through innovation (yes, the spaces are included) 

Additionally, we strongly encourage the use of secure (https) websites for any sensitive or confidential information.

CAN I SETUP MY OWN WIRELESS NETWORK/ACCESS POINT?

To minimize interference with the wireless network that most people at CIC use, we do not allow people to set up their own Wi­Fi hotspots. However, If you have a business critical need for your own wireless network, we have workarounds, simply reach out to your community team to start that discussion.

WHAT DO I DO IF MY COMPUTER SUDDENLY DISCONNECTS FROM THE NETWORK?

Our networks are pretty solid (not to toot our own horn), and it’s rare for us to have building­ wide issues. That said, it sometimes happens. Just stop by our team’s office to alert us of the issue!

 

CALLS

HOW DO I MAKE A CONFERENCE CALL?

Place or receive a call.  Two parties are now on the call.  While you are on the first call, press “Conference.”  Listen for the dial tone, then dial the third party, wait for that party to answer and press “Conference” again to complete the 3-party conference call.

If using the ‘Trapezoid’ meeting room you can also read more detailed instructions on how to use video conferencing.

HOW DO I ARRANGE TO HOST A CONFERENCE CALL WITH MORE PARTIES?

If you need to do larger conference calls, then we recommend a 3rd party company who will host your call. There are many different companies that you can arrange this through, but as a reference some CIC clients use freeconferencecall.com, which is a free service.
 

PRINTERS

 

HOW DO I ADD A CIC PRINTER TO MY SYSTEM?

It's easy!

Follow the following guidelines to set up the right driver and link your preferred printer.

Once you have added the driver, adding a printer will follow the same process each time.

The following links will show you how to do this for both Mac and Windows:

http://printing.cic.us/elvis/

http://printing.cic.us/biggie/

http://printing.cic.us/amy/

Password protected printing

If you want to print a document with sensitive information there is a security option that will require a password before it comes out. You can find the instructions here

Please read, collect and rejoice!

HOW MUCH AM I ALLOWED TO PRINT?

Like most things at CIC, printing is a shared community resource. We have unmetered printing, but not unlimited printing. If you print like most of our members, you may have frequent needs for low volume print jobs, and a large print job every once in awhile. That’s a­ okay. If you regularly need to print large jobs (over 100 pages), particularly in colour, we ask that you bring your print jobs to a local print shop.

HOW DO I SCAN A DOCUMENT TO MYSELF?

Our printers can also scan to email. Just click the “Scan to Email” button from the home screen, load your document in the feeder, and input your email address. If this is a frequent task for you, just tell your community team and we can add your email to the copier’s address book.